Got a question about an order, a device, or anything else? Send us a message and we'll get back to you.
Questions about an order you've placed, a change to it, or a return. Have your order number ready.
Device compatibility, coil and pod sizing, charging issues. Tell us the exact model.
Stocking us, bulk pricing, partnerships. Include your business name, location and licence details.
Not at the moment — we're not shipping online orders right now.
Message us about anything you're after and we'll let you know what we have in and how to get hold of it.
Message us as soon as you can with your order number and what you'd like changed. If we haven't processed it yet, we can usually sort it.
Sorry — we'll sort it. Message us as soon as you spot it with your order number or receipt, plus a photo of the item and its packaging.
We'll arrange a replacement or refund once we've had a look. Hold on to the packaging until we've come back to you.
Because the law requires it, and we take it seriously. We check ID for age-restricted products, so have it on you when you come to pick anything up.
Every day, 9am to 2am — including weekends. Messages sent after close are answered when we open the next morning.
Yes. Send us your business name, location and trading licence details through the form and we'll come back with our trade terms and minimum order.
